Web & Product

Website Care

Websites and products designed, built and maintained as part of the same growth system.

Conceptual responsive blueprint
Capability group
Web & Product
Availability
Custom quote
Delivery
Monthly
Pricing

Price on request

The problem

What this service solves

No one owns updates, backups or security

Best suited toAny business with a live site

Scope

What it covers

This is the scope for the service. Your proposal lists exactly what applies to you.

  • Hosting support
  • Maintenance
  • Backups
  • Security monitoring
  • Updates
  • Accessibility improvements

Deliverables

Typical deliverables

Confirmed in your proposal.

  • Updates
  • Backups
  • Uptime/security monitoring
  • Small edits allowance

Not included

  • Maintenance/support boundaries defined
  • Hosting fees separate

How it runs

How an engagement runs

  1. Discover

    We start by listening: your business, your customers, your goals and what is already in place.

  2. Evaluate

    We assess where you are today and which services are relevant to what you want to achieve.

  3. Shape the solution

    We define scope, deliverables and responsibilities in a written proposal, with external costs listed separately.

  4. Move forward

    You review the proposal, ask questions and decide whether and how to proceed.

Before we start

What we need from you

Dependencies

  • Live website + admin access

How it is delivered

Monthly

Ad spend and third-party tools are billed separately.

Final scope and pricing are confirmed in your proposal.

Common questions

What does Website Care include?

The scope covers: Hosting support, maintenance, backups, security monitoring, updates, accessibility improvement. Your proposal lists exactly what applies to you.

Is anything not included?

Maintenance/support boundaries defined. Hosting fees separate.

What do you need from me to get started?

We typically need the following: Live website + admin access. Your proposal confirms what applies.

How is it billed?

Pricing is confirmed in your proposal once we understand your scope. Delivery cadence: Monthly.

Are ad spend and third-party tools included?

No. Ad spend and third-party tools are billed separately from service fees, and your proposal lists them separately.

Website Care

Get a service proposal

Tell us about your goals and we will confirm scope, deliverables and pricing in a written proposal.